Privacy Policy
At Jeelna, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy describes how we collect, use, store, share, and protect your information when you visit our website, use our platforms, or interact with our AI ecosystem.
1. Information We Collect
We collect information to provide better services and improve the quality of the Jeelna AI ecosystem. The categories of information we collect include:
- Personal Identifiers: Name, email address, phone number, company name, and contact details provided when creating an account or contacting us.
- Usage Data: Information on how you interact with our website, platforms, and services, including IP address, browser type, pages viewed, and access times.
- AI Inference Data: Anonymized interaction logs and queries submitted to our AI tools to refine ecosystem services.
- Cookies and Tracking: Data collected via cookies to enhance user experience, remember preferences, and analyze website traffic.
2. How We Use Your Information
We use the information we collect for the following business purposes:
- To operate, maintain, and provide the features and functionality of the Jeelna AI Ecosystem.
- To customize and personalize your experience across our unified industry platforms (Real Estate, Marketing, Healthcare, Tourism, Finance, etc.).
- To process registrations, answer inquiries, and deliver professional customer support.
- To monitor, analyze, and optimize website speed, security, and interface features.
- To comply with legal obligations, enforce terms of service, and prevent fraud or security breaches.
3. Information Sharing and Disclosure
Jeelna does not sell, trade, or rent your personal information to third parties. We may share information under the following limited circumstances:
- Service Providers: With trusted third-party partners who assist us in hosting, data analytics, and customer support under strict confidentiality agreements.
- Ecosystem Integrations: Between branches of the Jeelna AI Ecosystem (e.g., Properties.gs, Tasweek.net, Seyana.net) to provide seamless single sign-on and cross-platform workflows.
- Legal Requirements: If required to do so by law, court order, or governmental authorities to protect rights, property, or safety.
4. Data Security
We employ industry-standard technical and organizational security measures to prevent unauthorized access, modification, disclosure, or destruction of your personal data. These measures include transport layer security (SSL/TLS) encryption, access control frameworks, and security auditing tools. However, please note that no transmission method over the internet is 100% secure.
5. Your Rights and Choices
Depending on your location, you may have specific rights regarding your personal information under applicable regulations (such as GDPR or CCPA). These rights include:
- The right to request access to and receive copies of the personal data we hold about you.
- The right to request rectification of inaccurate or incomplete personal information.
- The right to request erasure of your personal data under certain conditions.
- The right to opt-out of marketing communications or toggle cookie collection preferences.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:
Email: support@jeelna.com
Address: Riyadh, Saudi Arabia